We collect personal details, trading behavior information, and trader-specific data, such as expected trading volume, to ensure compliance with legal and regulatory requirements, safeguard against fraud, and maintain a secure trading environment. This information also helps us tailor our services to your needs, provide accurate risk assessments, and improve your overall trading experience. Rest assured, all data is handled securely and in accordance with our privacy policy.
Sign up Flow
1. Select the account type you wish to create.
2. Provide your current residency address and citizenship information.
3. Let us know about your expected trading behavior. This information is necessary for us to collect due to regulatory and compliance reasons.
4. Lastly, we need a few more details to complete your trader's profile.
Our identity verification process (KYC)
As a new user, verifying your identity is part of your first trade. Failing to complete the identity verification will result in your trade not being completed, and your funds will be automatically returned to your account.
1. Please verify one of your ID documents (ID national card, driver's license, or passport) and take a selfie.
2. Select the type of document you will use to verify your identity. Acceptable documents depend on the issuing country. Please see the supported countries, states, and territories here.
- The document you provide should be valid for at least 3 months from the date you verify your identity.
3. Take a clear photo of your document and make sure all details are visible. Blurred photos or photos with poor lighting will be rejected. You can also switch to using your mobile phone for this process if you find it more convenient.
If you are having issues capturing your ID documents, please find some tips here.
4. Please follow the instructions on the screen to take a clear selfie. If you are having issues with taking the selfie and completing the process, please find some tips here.
5. Once you have finished these steps, you will be prompted that your data is being processed. Your identity verification will usually be processed in about two minutes.
6. If your document and selfie meet our requirements, your verification will be accepted and you will be prompted on the screen. Otherwise, please follow the instructions on the screen for the next steps.
Important
If you are experiencing issues with completing our identity verification process (KYC), please see some good tips here and if that doesn't help, feel free to contact our Support Team.