Verifying your identity
As a registered financial institution, we are obliged to know who our customers are in accordance with European law. To do this, we ask our customers to verify their identity by providing their ID, passport or driving license.
Storing of personal information
We collect, process and store the personal data for the following purposes:
- To maintain identity verification standards in accordance with legislation
- To provide Coinify’s services and enforce our terms in our user agreement and other agreements
You can find more information on the above personal information collection here under “Privacy Policy”.
We protect your personal information by maintaining physical, electronic, and procedural safeguards in compliance with the applicable laws and regulations.
When your information is transferred over the internet, SSL encryption is used to ensure your sensitive data is not accessible to anyone on the internet.The data that is communicated back and forth between Coinify and your computer is encrypted with a 256-bit SSL certificate.
This means no one can intercept the data stream between Coinify and your device.
Sharing of personal information
Your personal data will be accessed only by those employees at Coinify who really need to – and only when it is necessary – in order for them to perform their tasks and duties. Furthermore, we only share your data with third parties who have a legitimate and legal purpose for accessing it and with the appropriate legal basis.
A list of 3rd party institutions we might share your information with can be found here under "Privacy Policy".
Coinify does not sell the personal information of its traders.
Deleting of personal information in accordance with GDPR
As a Coinify customer you can choose to terminate your account upon request.
Coinify cannot delete your account upon request, but rather disable it for a period of 5 years, until it can be deleted. Under the law on accounting § 10 and § 30 in the Danish Anti-Money Laundering Act (“Hvidvaskloven”), Coinify is obligated to keep all accounting material for 5 years from the end of the financial year to which the material relates. Accounting material is defined as registrations, including transaction tracks, attachments and other documentation, other information necessary for control trails, etc., cf. § 3 of the law on accounting. If your account has been inactive for the past 5 years it will be automatically disabled and deleted.