Coinify will send your Cryptocurrency instantly once your transaction is processed. The process for processing your transaction depends on your payment method.
Card trades
Providing your card payment is successfully completed and your transaction is not submitted for manual review, your BTC will be delivered to your wallet within 15-30 minutes and for altcoins it normally takes 30-60 minutes.
Bank trades
Bank transfers typically take 3-5 business days to arrive to your bank account. In some below mentioned cases it can take a little longer.
The speed of delivery for Crypto paid with bank transfer depends on several factors:
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when Coinify receives the bank transfer
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if the bank transfer includes the Trade ID reference and Coinify ApS in the 'receiver' field
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if the bank transfer was issued from the bank account that matches your KYC name
When we receive your bank transfer into our bank account and we perform the necessary checks needed to complete your trade, we will begin the processing of your trade. When the trade is processed by our team, your cryptocurrency will be delivered to your wallet within 15-30 minutes.
Note that in some cases processing and delivering cryptocurrency for you bank trade can take more time. We encourage you to take a look at this article, where we list the cases that may cause the delay.
Please note that if you are experiencing issues with the delivery of your funds feel free to contact our Support Team.