What is a trade ID?
Each of your buy or sell trades has an ID number that acts as a unique identifier for that trade in our system. This number identifies your trades and not you as a trader, so for each trade you will get a new one.
Keep track of your Trade ID in case you need to submit a support request or have questions about your trade. Sharing your trade ID with us in your support requests allows us to help you faster.
Where to find it?
If you made a trade from your myCoinify account, you can find your Trade ID under the "Trade History" menu.
To find your trade history:
1. Log in to myCoinify on Coinify.com.
2. Choose "History" from the menu on the top right corner (≡).
3. Look up your trade on the list.
4. Click on the trade and on the next page you will see your trade ID.
You can also find your trade ID in the email we send after you create a trade.