Bank transfers in EUR, GBP and CHF usually arrive fast in our accounts. Transfers in other currencies usually take between 0 - 3 business days depending on the sending bank and the number of intermediary banks involved in that transaction. Please see common reasons why your bank trade is being delayed here.
We process received bank transactions three times a day - every business day. We do not process during the weekend so if we received your bank transaction on Friday evening, it will be first processed on Monday morning.
If you are still having issues with your bank trade, you are always welcome to contact our customer support and they will be happy to assist you.