General Support

Managing your crypto

• Coinify Announces USDT Delisting Following EU Regulatory Guidance
• What are cryptocurrency wallets and how to use wallet addresses?
• What is a hardware wallet?
• Difference between Private Keys and Public Keys
• How to store my cryptocurrency?

Transferring your cryptocurrencies

• Coinify pricing publication and fees disclosure
• Can cryptocurrency sent to wrong or inactive addresses be retrieved?
• Network transaction fees
• What is destination tag/memo?

Security & Privacy

• How to Report Cryptocurrency Scams in Your Country
• What to Do If You’ve Fallen Victim to a Crypto Scam
• Beware of Common Crypto Scam Patterns: How to Protect Yourself
• How to keep your account and identity safe
• What is 3D Secure?
• What is Two-Factor Authentication?

See all 9 articles

Integrating with Coinify

• Sandbox testing: Setting up a Sepolia testnet and USDC token

Complaint Handling Process

• Complaint Handling Procedure
• How to File a Complaint

Bank Holidays

• Bank Holidays 2025