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About Bitcoin and Blockchain

  • When Does a Bitcoin Payment Expire?

    Since Bitcoin's price frequently fluctuates, we can only guarantee the exchange rate for 15 minutes. See below how this can affect the transactions processed by Coinify depending on the service you ha...

  • Can Bitcoins Sent to Wrong or Inactive Addresses Be Retrieved?

    Unfortunately, we are not able to do this. Bitcoin transactions are irreversible.   This is why it is very important that you double-check the address you use to receive or send Bitcoins and make abso...

  • Where Can I Track My Transactions?

    If you would like to track your Bitcoin transaction on the Blockchain network, you can use one of these Block Explorers that will provide you with a confirmation and status update. You simply need to ...

  • Is It Possible to Withdraw Funds from a Bitcoin Wallet Without the Owner’s Consent?

    It is not possible for anyone to withdraw Bitcoins without authorization from your customers, as they are the only ones in control of their own wallets. Unlike credit cards which can be processed once...

  • What is Bitcoin?

    Ready to get started using Bitcoin? Open your first Bitcoin Wallet by following the steps here and then you can buy some Bitcoin....

  • How to Store my Bitcoin?

    Small to medium amounts: We recommend you use a wallet on one of your existing devices where only you can access your funds. Please see our guide for opening a Bitcoin wallet. 

Large amounts: For eve...

  • Can Virtual Currencies be Abused for Criminal Purposes?

    Like any currency or technology, Bitcoin can be used for illicit transactions. However, quantitative studies indicate that the extent at which virtual currencies have been used for illicit purposes is...

  • Bitcoin Transaction Fees

    Bitcoin transaction fees have the purpose to reward the miners in return for their services. This is achieved by them solving computational problems and in this way allows them to confirm new transact...

  • What About Bitcoin's Value in the Future?

    No currency can provide an ultimate guarantee that it will keep its value forever. The security and value of national currencies depend on sensible decisions made by the leaders of central banks and t...

  • Limited Functionality for TOR Connections

    Tor Connections are blocked from accessing certain functionalities of the Coinify website, including Merchant Sign-Ups and Trade. Please use a regular connection to get full access to all Coinify serv...