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Buy Cryptocurrency

  • Who can buy and sell from Coinify?

    Coinify's Trading services are offered predominantly to individuals and we require our traders to use cards and bank accounts in their own name to process trades. In case you want to sell and buy virt...

  • Buying Cryptocurrencies with bank transfer

    Important: Please note that you must have completed the identity verification process with Coinify or through our partners before you can make a purchase. 1. Select the amount you want to buy and sele...

  • Rate that we use to complete bank trades

    Before reading this article, please bear in mind that it applies only to bank trade when buying!  When you create a bank trade, our system will show you an informative exchange rate - i.e. meaning thi...

  • Can I buy with PayPal?

    Unfortunately, it is not possible to buy with PayPal at the moment. Currently, we accept bank deposits via SEPA, International or Danish local bank transfers. These kinds of transfers allow you to com...

  • Cases when Coinify refunds bank transfers

    Our desire is to deliver transparent, convenient, and fast service. At the same time, just like other financial institutions, we must adhere to strict AML and KYC procedures. To ensure that following ...

  • I made a bank transfer for a buy trade and I have still not received anything. Why?

    Coinify completes bank trades in 2-3 business days.  Once we receive your transfer to our bank account, your trade will be prepared for processing. This is done once a day between 12:00 - 14:00 UTC du...

  • Can I ask for a refund?

    For card trades:   Technically, the system does not allow you to ask for a refund because you have the option of canceling the trade, as long as you do it before the card is charged. Nevertheless, ref...

  • Things you need to know when buying Cryptocurrencies from Coinify

    You are always welcome to contact Coinify support and we will guide you through the process. Yet, we recommend that you read the instructions found in this article carefully, as it holds answers to mo...

  • My credit card has been charged but I haven't received Cryptocurrency to my wallet. Why?

    If you find yourself in this situation, please contact your bank first and ask them whether the charge you see on your bank statement is an actual charge or a reservation.  Important: Some banks reser...

  • Can I cancel a bank trade?

    You can cancel bank trades from the 'Trade History' of your trade account. This option may be useful if you changed your mind before sending a bank transfer and do not want a pending trade taking up p...