Since Cryptocurrency price frequently fluctuates, we can only guarantee the exchange rate for 15 minutes.
See below how this can affect the transactions processed by Coinify depending on the service you have signed up for and the product you are using:
Paying to merchant with Cryptocurrency : The merchant will receive the payment marked as "expired" and will have to decide if he will accept it or refund it.
Selling Bitcoins: If we receive your Bitcoins later than 15 minutes after you have created your sell trade, we will send you a refund email. The email contains a link which you should use to enter the Bitcoin wallet address to which you would like us to send back the Bitcoins.
Buying Cryptocurrency: When Cryptocurrency with card trade you have 15 minutes to complete your payment. If you don’t, the price quote will expire and once you resume the trade, you will get the new available exchange rate.
Important: You have 72 hours (not counting weekends in) to go back and complete a card buy trade.