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Do you collect my customer's information?

Coinify collects statistics and data through Coinify services in order to improve usability, reliability and product functionality.

When you visit the Coinify website, we may collect your IP address and standard web log information, such as your browser type and the pages you accessed. When you open an account, we collect the following types of information from you:


Personal Information, such as email and country of residence;

  1. Financial Information, such as the full bank account numbers that you add to your Coinify account or give us when you use the Coinify services;
  2. Scanned copies of government-issued photo ID and utility bills/company registration.


Before permitting you to fully use and access our service, we may also require you to provide additional information so that we can verify your identity, address and your date of birth to manage the risk of abuse, fraud, money laundering and terrorist financing. We may also obtain additional information about you from third parties (e.g.: credit bureaus and identity verification services).

When you are using the Coinify service, we collect information about your account transactions and your other activities on our website or using any service provided by Coinify. We may also collect information about your computer for fraud prevention purposes. Lastly, we also collect additional information from or about you in other ways from contact with our customer support team, results when you respond to a survey and from other interactions.


Please read more about our Privacy Policy and other legal information here.

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Published Date = 13/02/2018
Last Updated Date = 06/09/2019
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