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How Much Time Does it Take to Approve the Verification Documents?

The review of the verification documents takes up to 48 business hours.


NOTE: During busy periods with a high volume of transactions, approving the verification documents might take longer than expected.


Once all the documents have been reviewed and approved, you will receive an email notification from us. 


If your KYC has been approved in relation to a card order, your order will be completed after the completion of the procedure & documents approval. 
Please, take into account that in this case, the exchange rate which will apply to your order will be the one available at the moment of order processing. The order is processed right after identity verification related to card orders is successfully completed.

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Published Date = 12/02/2018
Last Updated Date = 07/01/2020
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