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Identity Verification for SEPA Bank Buy Orders - Abra Wallet

To be able to create SEPA Bank Buy Orders, you need to go through an identity verification process and get approved.

When you choose to use SEPA Bank transfer as a payment method for the first time, the purchase process will start with a request to verify your identity - i.e. to fill in your personal information (Name, Date of Birth and Country of Residence) and upload a personal identification document with your photo (Passport, National ID card or Driver’s Licence).


!Please Note:

  • The Identity Verification known also as KYC (Know Your Customer) is an obligatory compliance procedure required by Governmental Anti Money Laundering regulations. 
  • The Identity Verification can take up to 48 hours and you will be notified of the outcome via email. In order to avoid delays in the process, please make sure that the uploaded documents are of good quality and all data is visible.

  • In case, your Identity Verification is rejected, you can find out what the reasons might be.


    How to complete your Identity Verification:

  • First, you will see a screen explaining the process. To start with the verification, tap “Continue”.

  • Verify your personal information by entering your first and last name, email address and country of residence. This is part of Abra’s information verification.

  • Enter the code sent to your email address. If you do not receive it in 10 min., tap on “Resend code”. You also have an option to edit your email if you are in doubt that you have typed the correct one in the previous step.

  • Then starts the actual identity verification process. Please enter the requested personal data.


  • Specify what type of ID you will use and upload it. The image must be high quality where the picture and all important data is visible and readable.

  • Expect a response by email within 48 business hours.

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Published Date = 07/09/2018
Last Updated Date = 24/10/2018
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