It is important to follow all the steps listed below!
1. Choose Amount to Sell
Log in to your Coinify Trade Account
Click on 'Sell Bitcoin'
Enter the amount you want to sell and the currency you would like to receive in exchange.
Make sure that the currency you choose corresponds with the currency of your bank account. If you make a Sell Order in USD but your bank account can't receive that currency, our payout to you might bounce back, or your bank might charge you with conversion fees.
2. Add Bank Account or Choose One from the List of Bank Accounts You Have Already Added
Please be very careful when you enter your bank account information. This is the bank account we will send your bank transfer to once your Sell Order is processed. Entering the wrong bank account number can result in the bank transfer bouncing back, and can, therefore, cause an overall delay of the Sell Order completion.
3. Confirm your order
This screen will ask you to carefully review your order details, including the:
- Amount you are selling
- Amount of payout
- Bitcoin transaction fee
You have the option to edit your order and select to sell a different amount. To do this, you need to click on 'Edit Order', which you can find on the top-right corner of the page (just under the exchange rate displayed). When you type in the new amount, remember to click 'Update'.
4. Send Your Bitcoins to Us and Complete the Order
You can send us the Bitcoins you are selling through one of the following methods:
Scan the QR code if your Bitcoin Wallet is on your smartphone or tablet
Press 'Click to Pay' if your Bitcoin Wallet is installed on your computer.
Make a manual transaction to the address shown.
After you have sent the Bitcoins, click 'I have now Sent Bitcoin'.
!Please Note: Please read the article 'Processing Time for Sell Orders'. In cases where we receive too much or too little Bitcoin, or in cases where the Bitcoin transaction is confirmed very late, our system will automatically issue an email with a refund link which you can use to receive the coins back.
Furthermore, please take into account that to process your order and send you a payout for it we will require from you to fill in a Declaration of Source of Funds and be able to present the documents requested from our Compliance Department.