It is important to follow all the steps listed below!
NOTE: To sell Bitcoin on myCoinify platform, first, you have to complete an Identity Verification with Coinify.
1. Choose the Amount to Sell
Log in to your Coinify Trade Account
Click on 'Sell'
Enter the amount you want to sell and the currency you would like to receive in exchange.
Make sure that the currency you choose is the same as the currency of your bank account. If you make a Sell Order in USD while your bank account can't receive that currency, our payout to you might bounce back or your bank might charge you with conversion fees.
2. Add Bank Account or Choose One from the List of Bank Accounts You Have Already Added
Please, be very careful when you enter your bank account information. This is the bank account we will send your bank transfer to once your Sell Order is processed. It is significantly important to enter your full name and a correct bank account number. Entering the wrong bank account number can result in the bank transfer bouncing back, and can, therefore, cause an overall delay of the Sell Order completion.
3. Confirm Your Order
This screen will ask you to carefully review your order details, including:
- Amount you are selling
- Amount of payout
- Network fee
You have the option to edit your order and select to sell a different amount. To do this, you need to click on 'Edit Order', which you can find on the top-right corner of the page. When you type in the new amount, remember to click 'Update'.
4. Send Your Bitcoins to Us and Complete the Order
You can send us the Bitcoins you are selling using one of the following methods:
Scan the QR code if your Bitcoin Wallet is on your smartphone or tablet
Press 'Click to Pay' if your Bitcoin Wallet is installed on your computer.
Make a manual transaction to the address shown.
After you have sent the Bitcoins, click 'I have now Sent Bitcoin'.
NOTE: Please read the article 'Processing Time for Sell Orders'. In cases when we receive too much or too little Bitcoin, or in cases when the Bitcoin transaction is confirmed very late, our system will automatically issue an email with a refund link which you can use to receive the coins back.
Furthermore, please take into account that to process your order and send you a payout for it we might require from you to fill in a Declaration of Source of Funds and be able to present the documents requested from our Compliance Department.