If you are creating an order from your myCoinify Trade Account, you can access this info by following these steps:
- Go to 'Trade History' in the main menu on the left. There you will see a list of your latest transactions and their status. For the order you need to send the payment to, the status will be 'Waiting for Payment'.
- Click on 'Finish payment' and a pop-up window will show you all the transaction details and Coinify’s bank account information.
- Make sure that you include your Order ID (e.g. CY1234567) in the ‘message to the receiver’ field when doing the bank transfer. Not including the Order ID will delay the processing time of your order.
- The bank account you use to send the transfer to us must be in your own name. Spouses' and corporate accounts are considered a 3rd party, even though you may be the owner of such a company, and the transfer will be refunded. In this case, 10 EUR administrative fee will be applied.
NOTE: It is very important that you use the bank account information displayed only for this order, as it might be different from one order to another. For example, bank account information can change according to the currency you have chosen for the purchase. For each bank order you make, you can always access the window showing the unique order details and bank account information.