To advance to level 2 (see level structure and daily limits) and to be allowed to create Bank Orders, you need to go through an identity verification process and get approved. From a Coinify Trade Account, this can be done in two ways:
- You can initiate the identity verification process by creating your first bank order. Since this is not an actual order, you will not have to send money for it and you will not find it in your order history.The system will ask you to upload documents that confirm your identity. They will be reviewed by our Compliance department and you will be notified of the outcome via email.
- Another option is to initiate the verification process directly from your account without creating an order - log in >> go to Account >> click on the green button Start KYC Process and upload an identity document.
!Please Note: That the identity verification can take up to 48 hours and you will be notified of the outcome via email. In order to avoid delays in the process, please make sure that the uploaded documents are of a good quality and all data is visible. In rare cases, when the compliance team is busier than usual the identity verification can take a bit longer.
If approved, you can initiate a new bank order and follow the steps required to complete it.